Docs Sales Payments Received

Payments Received

Record payments from customers and match them against outstanding invoices to keep your accounts up to date.

Payments list

Go to Accounts → Payment Entry (or Selling → Payments):

yourcompany.fateherp.com
Payments list — all customer payments received
Payments list — all customer payments received

Each row shows: payment number, customer, date, amount, mode of payment, and whether it is reconciled against an invoice.

Recording a payment against an invoice

The fastest way is directly from the invoice:

1

Open the invoice

Go to Sales Invoices, find the unpaid invoice, and open it.

2

Click 'Make Payment'

At the top of the submitted invoice click Make Payment. A payment entry form opens pre-filled with the customer and outstanding amount.

3

Mode of Payment

Select how the customer paid: Bank Transfer, Cash, Cheque, or Credit Card.

4

Bank Account

Select the bank account that received the money.

5

Reference Number

Enter the bank reference, cheque number, or transfer ID. This is important for bank reconciliation.

6

Payment Date

When the money was actually received. Important for cash flow reporting.

7

Click Save then Submit

The payment is recorded and the invoice status changes to Paid.

Creating a standalone payment

You can also record a payment without starting from an invoice:

1

Click + New Payment Entry

From the Payments list, click the New button.

2

Payment Type

Select Receive (money coming in from a customer).

3

Party Type → Customer

Select Customer as the party type.

4

Party

Select the customer from the dropdown.

5

Amount

Enter the payment amount.

6

Allocate to invoices

In the Outstanding Invoices table at the bottom, tick the invoice(s) this payment covers. Click Allocate.

7

Submit

Click Submit to finalise the payment.

Unallocated payments

If a customer pays in advance before an invoice exists, record the payment and leave it unallocated. When you later create the invoice, go to Make Payment from the invoice and Fateh will show the existing unallocated amount to apply.

Payment modes

ModeWhen to use
Bank Transfer (SADAD / IBAN)Most common — wire transfers from customer
CashPhysical cash received at your office
ChequePaper cheques — enter cheque number as reference
Credit CardCard payments through a POS terminal
STC Pay / MadaAdd custom payment modes in Settings if needed
After entering all payments, run the Bank Reconciliation report (Accounts → Bank Reconciliation) to match your bank statement against Fateh records. Any gaps indicate missing payment entries.