Docs Sales Quotations

Quotations

Send professional price quotes to customers before they place an order. Approved quotations can be converted to Sales Orders or Sales Invoices in one click.

Quotations list

Go to Selling → Quotations:

yourcompany.fateherp.com
Quotations list — all open and closed quotations
Quotations list — all open and closed quotations

The list shows each quotation's number, customer, date, total amount, and current status (Open, Ordered, Lost).

Creating a new quotation

Click + New Quotation. An empty quotation form opens:

yourcompany.fateherp.com
New Quotation form — blank and ready
New Quotation form — blank and ready
1

Quotation To

Choose Customer (for existing customers in your system) or Lead (for prospects not yet in the system).

2

Party Name (Customer)

Select the customer from the dropdown. All their details (address, VAT number, payment terms) fill in automatically.

3

Quotation Date

Defaults to today. Change if you're back-dating or post-dating a quotation.

4

Valid Till

The expiry date for this quote. After this date the customer can no longer accept it.

5

Add Items

In the Items table, click Add Row. Select the item from the dropdown. Enter the quantity and price (the system pre-fills from the item's default price).

6

Taxes

The tax template applies automatically if you've set it up on your items or company. VAT 15% will appear in the taxes section.

7

Terms & Conditions

Add any payment terms or special conditions that the customer should read before accepting.

Here is a quotation filled in for two laptops:

yourcompany.fateherp.com
Quotation filled in — Laptop × 2 for Al Manara Trading with 15% VAT
Quotation filled in — Laptop × 2 for Al Manara Trading with 15% VAT

Saving and submitting

Click Save first, then Submit. Once submitted the quotation is locked and a PDF can be generated for the customer.

yourcompany.fateherp.com
Quotation saved and ready for submission
Quotation saved and ready for submission

To send the quotation to the customer: click Email on the submitted document. Fateh will open a compose window with the PDF attached.

Quotations list with data

yourcompany.fateherp.com
Quotations list showing open quotations with status
Quotations list showing open quotations with status

Converting a quotation to an invoice

1

Open the submitted quotation

Find it in the Quotations list and click on it.

2

Click 'Make'

At the top of the document click the Make button.

3

Choose Sales Invoice or Sales Order

Select Sales Invoice to bill the customer directly, or Sales Order if you need to process fulfillment first.

4

Review and submit

All items and customer details carry over automatically. Review, adjust if needed, and click Submit.

Marking a quotation as Lost lets you record why — useful for understanding why deals don't close and improving your sales process.