Docs Sales Point of Sale

Point of Sale (POS)

The POS module lets you process walk-in or counter sales quickly — without going through the full invoice workflow.

POS screen

Go to Retail → POS or click POS in the menu:

yourcompany.fateherp.com
POS screen — the retail counter interface
POS screen — the retail counter interface

The POS screen is split into two panels:

  • Left panel — item catalogue. Click any item to add it to the current sale.
  • Right panel — the current transaction with running total and payment options.

Making a sale on POS

1

Select a customer (optional)

Search and select a customer if this is a registered account sale. For cash sales you can use a generic 'Walk-in Customer'.

2

Add items

Click items in the catalogue or scan barcodes. Each click adds one unit. Click again or edit the quantity field for more.

3

Apply discount (if any)

Click on a line item and enter a line discount, or apply a global discount on the total.

4

Select payment method

Click Pay. Choose Cash, Card, or Multiple for split payments.

5

Collect payment & print receipt

Enter the amount received. Fateh calculates change. Click Complete to finalise and print the receipt.

Opening & closing a POS session

Before your first sale of the day you must open a POS session:

  1. Go to POS and click Open New Session
  2. Enter the opening cash balance in the till
  3. Click Open — you can now process sales

At the end of the day close the session:

  1. Click Close Session
  2. Count your cash and enter the closing balance
  3. Fateh will show the expected balance vs. actual — any difference is flagged
All POS sales are automatically recorded as invoices and appear in your accounts. No separate data entry needed.